How to Manage a Chronic Complainer

Today’s Tip 
How to Manage a Chronic Complainer
Chronic complainers can have a damaging effect on those around them. So what should you do if you manage an employee who’s prone to perpetual pessimism? First, be realistic with yourself about the situation. If the person is truly a chronic complainer, offering sympathy or solutions is unlikely to change their behavior or mindset. You need to set clear boundaries instead. Tell your employee that you’re prepared to listen and discuss whatever is bothering them, but that your conversation needs to focus on a specific issue that can be resolved. Going over the same, unsolvable problem repeatedly won’t do either of you any good. If the issue at hand doesn’t have a solution, or is entirely out of your hands as a manager, urge your employee to change their perspective and reframe their thinking around appreciation and gratitude for the things that they value. Of course, fostering this kind of a behavioral change takes time and may require support from a coach or therapist. Present these options to your employee, and explain that while you care about their wellbeing and happiness, you may not always be the best person to help them work through all of their personal struggles.
This tip is adapted from “Managing a Chronic Complainer,” by Manfred F. R. Kets de Vries

Divine Mercy Chaplet

Say Unceasingly the Chaplet
Once, as I was going down the hall to the kitchen, I heard these words in my soul: Say unceasingly the chaplet that I have taught you. Whoever will recite it will receive great mercy at the hour of death. Priests will recommend it to sinners as their last hope of salvation. Even if there were a sinner most hardened, if he were to recite this chaplet only once, he would receive grace from My infinite mercy. I desire that the whole world know My infinite mercy. I desire to grant unimaginable graces to those souls who trust in My mercy (Diary, 687).
My Prayer Response:
Lord Jesus, make me more aware of the power of the mercy chaplet as a prayer for Your infinite mercy for sinners, for the dying, and for the whole world. May You inspire me to pray it unceasingly.